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 We’ve probably all had selling experiences where we just didn’t click with the customer. More often than not, this apparent lack of chemistry has caused us to lose the sale. But what if we could always identify and adapt to the differences in customers, reduce the likelihood of miscommunication and lost sales, and develop positive relationships with all types of customers? The goal of this program is to help participants understand their own selling tendencies and their customers’ needs so that they can adapt when needed for better results.
LEARNING OBJECTIVES
In idXready™: DiSC®-Powered Selling, participants will:
- Discover four basic approaches to selling and identify their most natural approach to selling
- Identify which approach is most appropriate for each style and discover the similarities and differences among selling styles
- Learn how preferences drive buying behaviors and discover effective techniques for selling to people with differing styles
- Understand that customers have diverse needs and learn to adapt communication to build the trust needed to gain commitment for the sale
- Develop selling strategies and action plans for adapting to different customers’ styles
PROGRAM LENGTH
Approximately 3 - 4 hours. Breaks are not included in this time.
LEARNING MODEL USED
DiSC
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